Returns policy

30-Day Money-Back Guarantee

Everyone’s body is different, so results may vary—but we’re so confident you’ll love our gummies that we back them with a 30-day money-back guarantee for first-time customers.

If you're not satisfied with the taste and quality of our gummies, please contact hello@chuu.com.au and we'll issue you a full refund within 30 days from your original order date.

Because feeling good should be that easy.

Note:

  • No more than 20% of the bottle can be consumed to qualify for a full refund. 
  • Return shipping costs will be incurred at the customer's expense. 
  • No more than 1 order per person may be returned

Returns & Exchanges

If your product is damaged or faulty, please contact hello@chuu.com.au within 48 hours of receiving your product so we can organise a replacement for you. 

We accept returns on all full price purchases within 30 days of order placement that abide by our policy: 

  1. The bottle is in original condition
  2. The freshness seal has not been broken or damaged 

To initiate a return, please contact hello@chuu.com.au with your order number, reason for return and photo of the bottle. 

Please note return shipping costs will be incurred at the customer's expense.